Decision Maker & Privacy and Confidentiality Contact Officer contacts
Each Queensland Health hospital is part of a Hospital and Health Service (HHS) and has a contact point for enquiries about personal information, health records, privacy, and RTI requests.
The list of contacts for each HHS is below.
List of contacts
- Cairns and Hinterland
- Central Queensland
- Central West
- Children's Health Queensland
- Darling Downs
- Gold Coast
- Mackay
- Metro North
- Metro South
- North West
- South West
- Sunshine Coast
- Torres and Cape
- Townsville
- West Moreton
- Wide Bay
- Queensland Ambulance Service (QAS)
- Department or Office of the Minister for Health and Ambulance Services
If you know the hospital but do not know which HHS it belongs to, check here: Hospital and Health Service facility profiles
If your enquiry relates to a private hospital, including Mater Public Hospital, please go to that hospital website if available, or contact the Office of the Australian Information Commissioner on 1300 363 992.
Cairns and Hinterland
See which services are in this HHS.
For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:
Manager Requests for Information
Office of the Chief Executive
Cairns Hospital
PO Box 902
Cairns Queensland 4870
Phone: (07) 4226 8683
Email: CHHHS-RTI-Privacy@health.qld.gov.au
Central Queensland
See which services are in this HHS.
RTI decision-makers
For all questions about applications through the Right to Information and Information Privacy Acts:
Location | Contact Details |
---|---|
Banana, Rockhampton, Central Highlands | RTI/IP Decision-maker Phone: (07) 4920 6208 |
Gladstone | Manager Medical Records & Right to Information Co-ordinator Phone: (07) 4976 1087 |
Privacy and Confidentiality Contact Officer
For all questions about privacy and confidentiality of personal information:
District Health Information Manager
Patient Information Services
Rockhampton Hospital
Canning Street
Rockhampton Queensland 4700
Phone: (07) 4920 6941
Email: CQHHS-PRIVACY@health.qld.gov.au
Central West
See which services are in this HHS.
For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:
Manager Legal and Contracts
District Office
PO Box 510
Longreach Queensland 4730
Phone: (07) 4652 8000
Email: ROI_CWHHS@health.qld.gov.au
Children's Health Queensland
See which services are in this HHS.
For all questions about applications through the Right to Information and Information Privacy Acts and confidentiality of personal information:
Manager Health Information Access
Queensland Children's Hospital
Health Information Access Unit
Health Information Services
PO Box 3474
South Brisbane Queensland 4101
Phone: (07) 3068 4842
Email: CHQ_HIA@health.qld.gov.au
Darling Downs
See which services are in this HHS.
For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:
Director Health Information Services
Darling Downs Hospital and Health Service
Private Mail Bag No 2
Toowoomba Queensland 4350
Phone: (07) 4616 6780
Email: DD_Infoaccess@health.qld.gov.au
Gold Coast
See which services are in this HHS.
For all questions about applications through the Right to Information and Information Privacy Acts and confidentiality of personal information:
Manager, Right to Information and Privacy
Legal Services
Gold Coast Hospital and Health Service
1 Hospital Boulevard
Southport Queensland 4215
Phone: (07) 5687 3849
Email: GC-RTIP@health.qld.gov.au
Mackay
See which services are in this HHS.
RTI decision-makers
For all questions about applications through the Right to Information and Information Privacy Acts:
Manager Information Access Unit
Mackay Base Hospital
PO Box 5580
Mackay MC Queensland 4741
Phone: (07) 4885 7381
Email: MHHS-RTI-Privacy@health.qld.gov.au
Privacy and Confidentiality Contact Officers
For all questions about privacy and confidentiality of personal information:
Senior Health Information Manager & Health Information Manager
Mackay Base Hospital
PO Box 5580
Mackay MC Queensland 4741
Phone: (07) 4885 7381
Email: MHHSDataCustodian@health.qld.gov.au
Metro North
See which services are in this HHS.
RTI decision-makers
For all questions about applications through the Right to Information and Information Privacy Act:
Location | Contact Details |
---|---|
Royal Brisbane and Women's Hospital | Manager, Information Access Unit Phone: (07) 3646 7423 |
Redcliffe | Manager, Information Access Unit (07) 3883 7513 |
Caboolture-Kilcoy | Manager, Information Access Unit (07) 5316 3943 |
The Prince Charles Hospital | Information Access Unit Manager Phone: (07) 3139 5634 |
Surgical, Treatment and Rehabilitation Service | Senior Information Access Officer Surgical, Treatment and Rehabilitation Service (STARS) 296 Herston Road Herston Health Precinct Herston Queensland 4029 Phone: (07) 3647 6950 Email: STARS_IAU@health.qld.gov.au |
Privacy and Confidentiality Contact Officers
For all questions about privacy and confidentiality of personal information:
Location | Contact Details |
---|---|
Royal Brisbane and Women's Hospital | Manager, Information Access Unit Phone: (07) 3646 7423 |
Redcliffe | Director Clinical Health Information Services Phone: (07) 3883 7029 |
Caboolture-Kilcoy | Director Clinical Health Information Services (07) 5316 3943 |
The Prince Charles Hospital | Director Clinical Health Information Services Phone: (07) 3139 4288 |
Surgical, Treatment and Rehabilitation Service | Director, Health Information Management Surgical, Treatment and Rehabilitation Service (STARS) 296 Herston Road Herston Health Precinct Herston Queensland 4029 Phone: (07) 3647 6950 Email: STARS_IAU@health.qld.gov.au |
Metro South
See which services are in this HHS.
RTI decision-makers
For all questions about applications through the Right to Information and Information Privacy Acts:
Location | Contact Details |
---|---|
Bayside | Manager Medical Records Phone: (07) 3488 3368 |
Logan-Beaudesert | Team Leader Information Access Unit Phone: (07) 3299 8979 |
Princess Alexandra Hospital | Manager Information Access Unit Phone: (07) 3176 5951 |
Queen Elizabeth II Hospital | Manager Information Access Unit Phone: (07) 3182 6737 |
Privacy and Confidentiality Contact Officers
For all questions about privacy and confidentiality of personal information:
Location | Contact Details |
---|---|
Bayside | Manager Medical Records Phone: (07) 3488 3368 |
Logan-Beaudesert | Team Leader Information Access Unit RTI/IPA Decision-Maker PCCO Phone: (07) 3299 8979 |
Princess Alexandra Hospital | Manager Information Access Unit Phone: (07) 3176 5951 |
Queen Elizabeth II Hospital | Team Leader Medico Legal / Medical Records Phone: (07) 3182 6737 |
North West
See which services are in this HHS.
For all questions about applications through the Right to Information and Information Privacy Acts and privacy and confidentiality of personal information:
Manager Support Services (Decision Maker)
Mount Isa Hospital
PO Box 27
Mt Isa Queensland 4825
Phone: (07) 4764 1218
Email: NWHHS.ROI@health.qld.gov.au
Release of Information officer (ROI officer)
Phone: (07) 4744 7191
South West
See which services are in this HHS.
For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:
Governance and Information Officer
South West Hospital and Health Service
PO Box 1006
Roma Queensland 4455
Phone: (07) 4620 2292
Email: SWHHS_RTI_Privacy@health.qld.gov.au
Sunshine Coast
See which services are in this HHS.
For all questions about applications through the Right to Information and Information Privacy Acts:
Clinical Information Access
Sunshine Coast Hospital & Health Service
PO Box 5340
SCMC QLD 4560
Phone: (07) 5202 3011
Email: SCHHS_CIA@health.qld.gov.au
Privacy and Confidentiality Contact Officers
For all questions about privacy and confidentiality of personal information:
Principal Privacy Officer
Sunshine Coast Hospital & Health Service
PO Box 5340
SCMC QLD 4560
Phone: (07) 5202 1406
Email: SCHHS_PRIVACY@health.qld.gov.au
Torres and Cape
See which services are in this HHS.
For all questions about applications through the Right to Information and Information Privacy Act, and privacy and confidentiality of personal information:
RTI - Privacy Decision Maker
PO Box 5607
Cairns Queensland 4870
Phone: (07) 3542 6730
Email: TCHHS-IAU@health.qld.gov.au
Townsville
See which services are in this HHS.
For all questions about applications through the Right to Information and Information Privacy Acts, and privacy and confidentiality of personal information:
Senior Health Information Manager
Clinical Information Service [IMB 16]
Townsville Hospital
PO Box 670
Townsville Queensland 4810
Phone: (07) 4433 1319
Email: TSV-TTH-ROI@health.qld.gov.au
Privacy and Confidentiality Contact Officers
For all questions about privacy and confidentiality of personal information:
Privacy & Confidentiality Contact Officer
Privacy & Confidentiality Compliance Initiative
Townsville Hospital and Health Service
PO Box 670
Douglas Queensland 4810
Phone: (07) 4433 0320
Email: THHS_Privacy_and_Confidentiality@health.qld.gov.au
West Moreton
See which services are in this HHS.
RTI decision-makers
For all questions about applications through the Right to Information and Information Privacy Act, and privacy and confidentiality of personal information:
Governance Officer (Right to Information / Information Privacy)
Legal and Corporate Governance
Information Access Unit
West Moreton Health
PO Box 73
Ipswich Queensland 4305
Phone: (07) 3447 3089 or (07) 3447 3090
Email: WM-InfoAccessUnit@health.qld.gov.au
Privacy and Confidentiality Contact Officers
For all questions about privacy and confidentiality of personal information:
Governance Officer (Right to Information / Information Privacy)
Legal and Corporate Governance
Information Access Unit
West Moreton Health
PO Box 73
Ipswich Queensland 4305
Phone: (07) 3447 3089
Email: WM-PRIVACY@health.qld.gov.au
Wide Bay
See which services are in this HHS.
RTI decision-makers
For all questions about applications through the Right to Information and Information Privacy Acts:
Location | Contact Details |
---|---|
Bundaberg / North Burnett / Wide Bay | Senior Information Access Officer Phone: (07) 4150 2152 |
Fraser Coast | Legal Services Officer Phone: (07) 4325 6857 |
Privacy and Confidentiality Contact Officers
For all questions about privacy and confidentiality of personal information:
Legal Services Officer
RTI/IP Decision Maker – Privacy and Confidentiality Contact Officer
Legal Services Unit
Hervey Bay Hospital
Wide Bay Hospital and Health Service
PO Box 592
PIALBA QLD 4655
Phone: (07) 4325 6857
Email: WBHHS-RTIP-PCCO@health.qld.gov.au
Queensland Ambulance Service (QAS)
QAS has an administrative access scheme designed to provide patients with access to their own information.
Click here for further information about Patient records.
Department or Office of the Minister for Health and Ambulance Services
If you require information held by Department of Health and the Office of the Minster for Health, the contact is:
Privacy and Right to Information Unit
Department of Health
GPO Box 48
Brisbane Queensland 4001
Email: rti-privacy@health.qld.gov.au
Phone: (07) 3082 0546
Due to current circumstances, email is the preferred method of communication as the phone and mail bag may be unattended.