Get ready

To help you prepare for emergencies, learn more about what to include in your health emergency kit (PDF 223 kB)

If you have a powered medical device (PDF 528 kB), learn about how to be prepared for power outages.

The Get Ready Queensland program is a year round, all hazards, resilience building initiative coordinated by the Queensland Reconstruction Authority (QRA) to help communities prepare for natural disasters. Find what you need to get ready.

Consider the best care option for you

For health emergencies, call 000.

Call 13HEALTH (13 43 25 84) for health information, advice or referral services. This service is available 24 hours a day, 7 days a week.

  • Pharmacy
  • GP
  • Urgent Care Clinic
  • Minor Injury and Illness Clinic
  • Queensland Virtual Hospital Virtual Emergency Care Service
  • Emergency Department

Visit the healthdirect Symptom Checker to get the recommended care for your health concern.

Virtual Emergency Care Service - Help for non-life-threatening conditions

The Virtual Emergency Care Service can help you with conditions that need immediate specialist Emergency Doctor attention but aren’t life-threatening.

This includes but is not limited to:

  • acute respiratory illnesses
  • allergic reactions
  • rashes and bites
  • pain
  • infections
  • burns
  • children with fevers
  • gastroenteritis
  • vertigo
  • and many more.

Last updated: 4 March 2025