MASS Palliative Care Equipment Program (MASS PCEP)
The MASS Palliative Care Equipment Program is a program administered on behalf of the Department of Health under the Care in the Right Setting (CaRs) initiative.
The program aims to support eligible Queenslanders of all ages with a palliative condition and approaching their end stage of life to remain in their home environment by providing assistance through supply or loan of the following aids and equipment for up to 6 months.
- Continence Aids as per the MASS Standing Offer Arrangement (SOA);
- Home Oxygen;
- Daily Living and Mobility Aids – loan for up to 6 months.
Please refer to the MASS PCEP Guidelines (PDF 545 kB) for a detailed list of approved aids and equipment.
View/download the:
- MASS PCEP Prescriber Information Sheet for Daily Living and Mobility Aids (currently under review)
- MASS PCEP Applicant Information Sheet for Daily Living and Mobility Aids (PDF 172 kB)
- MASS PCEP Applicant Information Sheet for Continence Aids (PDF 166 kB)
- MASS PCEP Applicant Information Sheet for Oxygen (PDF 167 kB)
Guidelines and Eligibility Criteria
The MASS PCEP Guidelines outlines the administrative and clinical eligibility criteria for the program and assists with information on the various equipment category application requirements and process. In general, applicants may be eligible for assistance through the MASS PCEP if they:
- Are a permanent Queensland resident with a Queensland delivery address;
- Provide a Medicare Card number for purpose of unique identification
- Note: in circumstances where an applicant does not have a Medicare Card, please contact MASS to discuss identification options
- Provide a MASS Palliative Confirmation Form (PDF 716 kB) signed by palliative care specialist or treating specialist/GP with palliative care specialist consultation.
- NEW - For Daily Living and Mobility Aids, provide a PCEP Acknowledgement of Obligations (PDF 723 kB) form signed by the applicant’s nominated support person.
Information on Queensland-Wide Palliative Care Specialist advice and education can be found on the QLD Health Palliative Care Network information sheet (PDF 174 kB). * This information is correct as at March 2022.
Eligibility for PCEP assistance can be checked via the PCEP online eligibility checker
Application process for Health Professionals
The MASS PCEP operates through a prescriber model where an application is submitted by an approved healthcare practitioner (allied health / medical / nursing) after consultation with the applicant, family and/or carers.
Prescribers may submit a MASS PCEP application through MASS-eApply for Continence Aids, Daily Living Aids and Mobility Aids, or, on the PDF application forms below.
Continence Aids
Home Oxygen
Daily Living and Mobility Aids
The MASS Palliative Care Equipment Program (PCEP) has commenced a Standing Offer Arrangement with third party hire suppliers. This may cause some changes to available hire suppliers in some areas. Please refer to the updated MASS PCEP DLA and Mobility Hire Supplier Sheet or MASS-eApply DLMA Application Form for list of available suppliers for more information.
Extension request process for Health Professionals
In the event of an applicant requiring PCEP assistive technology past the initial 6 months supply or loan period, a prescriber may submit a program extension request to MASS for assessment. This extension request should be submitted to the relevant service area no later than one week prior to the end of the initial supply/loan period.
A MASS Palliative Confirmation Extension Form (PDF 725 kB) is required to be provided to MASS with the extension request. This form MUST be completed by an AHPRA registered Palliative Care Specialist.
Continence Aids
- Please contact MASS Continence Services on 3136 3665 or
- Submit the extension request via MASS eApply – please refer to the PCEP Guidelines for instructions.
Home Oxygen
- Please send the completed MASS Confirmation Extension Form to MASS-Oxygen@health.qld.gov.au
Daily Living and Mobility Aids
- Submit the extension request via MASS eApply – please refer to the PCEP Guidelines for instructions.
Palliative Care Contacts and Resources
The PCEP team have collated a list of useful contacts and resource links for consumers, carers and PCEP prescribers:
PCEP Daily Living and Mobility Aids Eligibility Workflow
| Question Id (Enter as a capital Q and a number no spaces) | Question or Statement | Response | Go to Question or Outcome (based on response selected) |
|---|---|---|---|
| Q1 | Is the applicant an existing National Disability Insurance Scheme (NDIS) participant or receiving funding through the National Injury Insurance Scheme, Queensland (NIISQ) or Department of Veterans' Affairs (DVA)? | YES - NDIS Participant or have registered. | Q2 |
| YES - NIISQ | Q3 | ||
| YES - DVA | Outcome3 | ||
| NO - New Zealand Citizen | Outcome1 | ||
| NO | Q4 | ||
| Q2 | Is the palliative care equipment required due to deterioration or expected deterioration in the applicant’s NDIS approved condition/disability? | YES | Outcome2 |
| NO | Q4 | ||
| Q3 | Is the palliative care equipment required due to deterioration or expected deterioration in the applicant’s NIISQ approved condition/disability? | YES | Outcome4 |
| NO | Q4 | ||
| Q4 | Is the applicant's palliative condition a disability which may be NDIS eligible? | YES | Q5 |
| NO - Health/Medical | Outcome1 | ||
| Q5 | Does the applicant meet one or more of the below indicators for terminal, end of life prognosis?
| YES | Outcome1 |
| NO | Outcome5 |
PCEP Eligibile
You may be eligible to apply under the MASS Palliative Care Equipment Program (MASS PCEP). Refer to the MASS PCEP page for more information on eligibility and how to apply.
NOT MASS PCEP Eligibile - NDIS
You may be eligibile to receive palliative support through the National Disability Insurance Scheme (NDIS). Please contact the NDIS and request an urgent plan review due to a 'significant change in circumstances'. Visit the NDIS website for more information.
NOT MASS PCEP Eligibile - DVA
You may be eligible to apply under the Department of Veterans' Affairs (DVA). Visit the DVA website for more information.
NOT MASS PCEP Eligible - NIISQ
You may be eligibile to receive palliative support through the National Injury Insutance Scheme, Queensland (NIISQ). Please contact the NIISQ and request an urgent plan review due to a 'significant change in circumstances'. Visit the NIISQ website for more information.
NOT MASS PCEP Eligible
You may be eligibile to receive palliative support through the National Disability Insurance Scheme (NDIS). Visit the NDIS website for more information.