Frequently Asked Questions

Ethics RM

What is Ethics RM
Which jurisdictions use Ethics RM?
How do I know if I have an Ethics RM account?
How do I create an Ethics RM account?
How do I change my password?
I have forgotten my password what do I do?
My details have changed what do I do?
When an Ethics RM User is flagged as Unavailable, what do I do?
I cannot see a project in my account from RED (legacy system) what do I do?
I cannot re-submit further information/modifications for a project migrated from RED (legacy system) what do I do?
I cannot open document in Amendments migrated from the legacy system what do I do?
How do I delete a project?
What does duplicate project do?
What happens to my form if there is a newer version of the form?
What do I do if a warning appears to update my project?
Why do I keep having to sign into Ethics RM?
Login issue - An error occurred while processing your request. Object reference not set to an instance on an object.
How do I clear my cache after a software update?
Why can't I navigate to the next page of the form and why won't it save?
I don't have a submit button, what do I do?
What is Form Side Track Changes?
What is the timezone setting set to?
Reasons why a process may be slow
Why do I see 'This form is obsolete and can no longer be submitted' message?
Bookmarking
Scheduled Outages
Internet Explorer
Ensuring emails from 'donotreply@infonetica.net' emails are received in Inbox | Whitelisting
How to transfer a project when the current owner is not contactable.

Steps to creating a Project

What does the term Project mean?
How do I create a project?
How do I transfer a project?
How do I transfer a form/sub-form between jurisdictions?
How do I cancel a transfer request?
How do I share the project with other researchers on this project?
How do I complete the application form?
Can I submit a sub-form before submitting the main form?
How do I upload supporting documents?
How do I collect signatures?
The email address for the signatory does not exist. How do I invite a new user?
How do I cancel a signature request?
How do I submit an application?
I just submitted the application but realised I have forgotten something what do I do?
How do I unlock a form?
How do I replace a supporting document with a new version?
How do I submit applications to Mater?
How do I create a QLD SSA form and a QLD Amendment, Reports and Notifications (RGO) form?
What do I do if the numeric field give an error/warning?
What do I do when I get an error/warning in the contacts question?
What do I do if I get an error message when trying to submit?
How to view status of forms without having to click through project tree?
What does the 'View as Table' button do?
Why can't I find or create the required sub-form from a DM HREC or SSA MDF form?

HREA

How is the HREA in Ethics RM different to hrea.gov.au?
How do I import the XML file from hrea.gov.au?
How do I include additional document in my HREA application?
NMA
How do I flag my project as NMA?
The National Statement hyperlink in v1-3 does not work, where can I see the latest version?

Glossary

HREA
MDF
LNR
VSM
DM HREC MDF/DM SSA MDF/DM HREC PAF/DM SSA PAF/DM HREC AMENDMENT/DM SSA AMENDMENT

UPDATE SUMMARY

Update Summary
Must Read

User Guides

Where are User Guides?