Medicines

QScript

Guidance for health practitioners impacted by the flooding across Northern and Western Qld

If you are unable to check QScript when required (e.g. due to a power outage):

make a clinical judgement about appropriate treatment based on the information available to you
document that you were unable to access QScript and the reason why.

If you are a pharmacist and your dispensing software is unavailable (e.g. due to a power outage) and a monitored medicines is dispensed, ensure that all the necessary details are recorded for retrospective entry into the dispensing software once it becomes available.

If you have any additional queries, you are encouraged to visit the Resources for health practitioners page or contact Queensland Health using MMCU@health.qld.gov.au

Log in to QScript

Already registered? Log in to access QScript.
Health practitioners only.
Register for QScript

Eligible AHPRA-registered prescribers and pharmacists can sign-up for QScript access.
About QScript

Learn about QScript, Queensland Health's real-time prescription monitoring system.
How QScript works

Learn how the QScript system works, including information about notifications and alerts.
QScript and legislative requirements

Learn more about QScript-related legislative requirements for health practitioners.
Resources for health practitioners

Resources to support health practitioners to access and navigate QScript and understand their legislative obligations.
Information for consumers

Information for consumers about QScript.

Technical support

Technical help is available on the QScript Help page and in the QScript troubleshooting guide (PDF 242 kB).

For technical enquiries, contact the QScript Technical Support Team:

Phone: 1800 776 633
Email: it.qscript@health.qld.gov.au

For regulatory and non-technical help, contact the Monitored Medicines and Compliance Unit at MMCU@health.qld.gov.au

Unable to use QScript

If you are a relevant practitioner and are unable to check QScript when required (e.g. internet issues):

make a clinical judgement about appropriate treatment based on the information available to you
document that you were unable to access QScript and the reason why.

The decision on whether to prescribe or supply a monitored medicine for a patient remains with you (as the relevant practitioner) at all times, regardless of whether you have been able to access QScript.

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QScript disclaimer

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Last updated: 3 April 2025