Compassionate conversations
The following resources can help you have compassionate conversations over the phone or on a video call.
- Compassionate conversations: a guide to communicating virtually (PDF 379 kB)
- Compassionate conversations: a guide to using an interpreter in virtual communication (PDF 388 kB)
Compassionate care door signs
You can put these signs on the door to a patient’s room. They let other staff know the person is dying, and to only enter if they need to. They help staff be sensitive to the needs of patients and families, and their culture.
- Compassionate care door sign for use with all patients (PDF 124 kB)
- Compassionate care door sign for First Nations patients (PDF 86 kB)
Learn more about using the signs in our compassionate care door sign guide (PDF 267 kB).
Bereavement care
These resources support the family, friends and carers of someone who’s dying, or has died. They can help prepare them for death, cope with grief and loss, and understand what they need to do when someone dies.
Read our guide to printing bereavement resources (PDF 518 kB)
Guides and checklists
- When someone dies: a practical guide for family and friends (PDF 2146 kB)
- Bereavement tasks and contact list (PDF 46 kB)
Easy English and foreign language translations
- What to do when someone dies – Easy English information for family and friends (PDF 4827 kB)
- Arabic | ماذ ا تفعلون عند وفاة أحد الأشخاص (PDF 715 kB)
- Simplified Chinese | 有人去世时该怎么办 (PDF 907 kB)
- Vietnamese | Nên làm gì khi có người qua đời (PDF 647 kB)
Support for Aboriginal and Torres Strait Islander peoples
Professional printing
Queensland Health staff can use the Winc managed print service to order professionally printed resources. Talk to your HHS for more information.