Resources and support

Guides, fact sheets and updates on system enhancements to help practitioners use The Viewer.

Guide

The guide can help you to:

• prepare to register
• create an HPP account
• handle an error if one occurs
• manage your account
• sign into the portal
• search for a patient
• navigate The Viewer.

Download the guide (PDF 1010 kB)

Fact sheets

• The Viewer via the Health Provider Portal fact sheet (PDF 64 kB)
• The Viewer non-Queensland Health staff fact sheet (PDF 233 kB)
• The Viewer via HPP – Quick Guide (PDF 262 kB)
• Acute resuscitation plans via The Viewer (PDF 98 kB)
• Queensland Digital Identity & HPP | The Viewer (PDF 65 kB)

Brochures

• The Viewer brochure for practitioners (PDF 365 kB)
• The Viewer brochure for consumers (PDF 373 kB)

Recent enhancements

2024-2025 The Viewer releases

Version 10.6 – March 2025

Additional clinical documents/reports:

• Health Passport Chart Summary (Julian's Key) - Redcliffe
• Acute Management Plans - Children's Health Queensland
• Transthoracic Echocardiogram - Wide Bay HHS
• Paediatric Letter - SCUH
• Glenbrook Residential Aged Care Facility Letter - SCUH
• Paediatric Speech Pathology Letter - SCUH
• Child Youth and Family Health Services Letter- SCUH
• Gastro Coeliac Led OPL - STARS

Version 10.5 – February 2025

• Metro North ViewPoint – ultrasound reports for obstetrics and gynaecology performed at Royal Brisbane and Women’s Hospital.
• QAS - Ambulance Information Document

Additional clinical documents/reports:

• Health Passport Chart Summary - RBWH
• Preventative Integrated Care Service Summary of Care – Ipswich Hospital
• ICU Discharge Letter – Redcliffe Hospital
• Genetic Counsellor Letter – CHQ
• Referral Letter Self Authored – CHQ
• Virtual Early Medical Termination of Pregnancy Service – SCUH
• AH Psychology - SCUH

Version 10.4 - November

• Queensland Health Best Practice instances to launch The Viewer – TCHHS

Additional clinical documents/reports:

• Sentinel Cardiac Reports - MNHHS
• PaceArt Reports - Princess Alexandra Hospital
• Evoked Potential Report (Neurology) - Toowoomba
• Holter Monitor Report - Caboolture
• Acute Management Plan - Nambour
• Behavioural Escalation Response Team documents - MNHHS
• Telecare Outpatient Correspondence - WBHHS and SWHHS
• ICU Discharge Summary - The Prince Charles and Redcliffe
• Allied Health Correspondence Outward - WBHHS
• Healthy Ageing Assessment and Rehabilitation Team (HAART) - The Prince Charles
• Prosthetics and Orthotics Service – SCHHS
• Outpatient Letter Self Authored - CHQ