Telehealth: guides

There are a range of guides available to assist clinicians and service managers to understand the processes and supports required to implement, embed and sustain telehealth as an ongoing service delivery option.

A review of the evidence can also support this process.

• Queensland Health

  • Health Consumers Queensland: Queensland Digital Health Consumer Charter.
  • Queensland Health Telehealth Service Guide (accessible by Queensland Health staff only).
• Other agencies

  • Ahpra & National Boards: Telehealth guidance for practitioners.
  • Allied Health Professions of Australia (AHPA): Telehealth guide for allied health professionals.
  • Australasian Telehealth Society: Guidelines for developing telehealth services.
  • Commonwealth Government - Rural and remote:
    • Better Access Telehealth Services for people in rural and remote areas.
    • Better Access Telehealth Guidelines.
  • Digital Health CRC Telehealth Hub:
    • Governance and legality.
    • Hints and tips for clinicians and service providers.
  • NSW Government: Agency for Clinical Innovation.
    • Telehealth resource package.
    • Virtual care in practice.
  • University of Queensland
    • Centre for Online Health: Quick guides for telehealth.
    • Centre of Research Excellence in Telehealth (CRE).
      • 121-4 Telehealth Innovation to Implementation of Telehealth.
      • A Needs-based Planning Framework for Telemedicine Services.
      • Policy Digest.
  • Victorian Government
    • Telehealth Victoria Community of Practice
    • Critical Success Factors: How to establish a successful telehealth service.
    • Allied health and telehealth: Guidelines for using telehealth to deliver allied health clinical services to public health services.
• Clinical

  • Cancer
    • Clinical Oncological Society of Australia: Clinical practice guidelines for teleoncology
      • What models of care for teleoncology are available to allied health services?
  • Child development
    • The University of Sydney: Telepractice for children with complex disability. Guidelines for quality allied health services.
  • Cognition, perception and memory
    • Australian Dementia Network: COVID19 Using telehealth for Memory Clinic consultations advice sheet.
    • NSW Government: Agency for Clinical Innovation: Supporting psychogeriatric services using telehealth.
  • Communication and hearing
    • National Centre for Hearing Assessment and Management Utah State University™: A practical guide to the use of tele-intervention in providing early intervention services to infants and toddlers who are deaf or hard of hearing.
    • LaTrobe University: Aphasia CRE resources.
  • Diabetes
    • Australian Diabetes Society: Telehealth guide during COVID-19.
  • Pain management
    • NSW Government - Agency for Clinical Innovation: Telehealth consultations with Aboriginal people for pain management.
  • Respiratory
    • NSW Government - Agency for Clinical Innovation: Delivering pulmonary rehabilitation via telehealth during COVID-19
  • Stroke
    • Stroke Foundation: Inform Me
  • Swallow and oromotor
    • Queensland Health (iLearn log in required): Telepractice Dysphagia Assessment Service
    • Queensland Health (iLearn log in required): Telepractice for the delivery of paediatric feeding services
• Professional

  • Audiology
    • Audiology Australia: Teleaudiology Position Statement
  • Exercise Physiology
    • Exercise and Sports Science Australia: Telepractice support
  • Mental Health/ Psychosocial
    • Australian Psychological Association: Telehealth service
    • Telehealth measures to improve access to psychological services for rural and remote patients under the Better Access Initiative Considerations for Providers
  • Nutrition and Dietetics
    • Dietitians Australia position statement
    • Telehealth processes for dietitians. (accessible by Queensland Health staff only)
  • Physiotherapy
    • Australian Physiotherapy Association: Telehealth FAQs
    • NSW Government - Agency for Clinical Innovation: Improving physiotherapy access using telehealth.
    • Translating Research Evidence and knowledge (TREK): Musculoskeletal Telehealth Toolkit
  • Podiatry
    • Australian Podiatry Association: Telehealth for Podiatrists
  • Occupational Therapy
    • Occupational Therapy Australia: Telehealth Guidelines, Checklists and Consent form
  • Optometry
    • Optometry Australia Telehealth Clinical Practice Guide
  • Pharmacy
    • Australian Government: COVID-19 National Health Plan – prescriptions via telehealth – a guide for pharmacists
    • Pharmaceutical Society of Australia
      • Telehealth medication review: use of visual and audio technology
      • Telehealth medication review: use of digital resources
  • Speech Pathology
    • Queensland Health (iLearn log in required): Telepractice Dysphagia Assessment Service
    • Queensland Health (iLearn log in required): Telepractice for the delivery of paediatric feeding services
    • Speech Pathology Australia
      • Position statement
      • Telepractice resources
    • Decision making framework for the introduction and sustainability of Adult Telepractice at Queensland Health facilities. (accessible by Queensland Health staff only).