Interpreting and translating
The Queensland Government recognises that a significant number of people require interpreting and translating when accessing services in Queensland Government funded non-government organisations.
Difference between an interpreter and a translator:
- An interpreter deals with the spoken word.
- A translator deals with written text.
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Right to an interpreter
Queensland Health patients, clients and consumers have a right to a qualified interpreter if they need one when using a Queensland Health and Hospital and Health Services. Qualified interpreters are provided at no charge.
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Hospital and Health Service Interpreter Services
Interpreter Service Coordinators (ISCs) coordinate language services delivery for their Hospital and Health Service (HHS). Here you will find a list of all HHS ISCs and their contact details.
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Queensland Government language services
How the Queensland Government governs the use of language service providers.
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Language services program framework
When and how to use interpreter or translator services to support Queensland Government customers.
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Guidelines and resources (language services)
Guidelines, resources and tools for communicating with clients from culturally and linguistically diverse backgrounds.