Services > Home and Community Care (HACC)

Community Care Common Standards

On 1 March 2011, across Australia, the National Service Standards were replaced by the Community Care Common Standards. The Community Care Common Standards apply to Australian Government Aged Care programs, including Home and Community Care (HACC).

Quality reviews will continue to be conducted by the Institute for Healthy Communities Australia (IHCA) on behalf of the Department of Communities, and the three year review cycle remains. For services in receipt of funding from Commonwealth aged care programs and HACC, a joint review will occur.

Materials to support implementation include the Community Care Common Standards Guide, which is available for download. The guide assists service providers to prepare and participate in a quality review.

Supporting documents

Community Care Common Standards Evidence Guide (PDF, 294 kB)
Community Care Common Standards & Expected Outcomes (PDF, 77 kB)
Self Assessment Tool (DOC, 275 kB)
Improvement Plan (DOC, 61 kB)
Queensland supplementary information sheet (PDF, 147 kB)
Access to client records factsheet (PDF, 60 kB)
Seeking reconsideration of a quality review outcome factsheet (PDF, 50 kB)

Related links

Further information
Further information about the Community Care Common Standards please contact:

Community Care Reform Team, Home and Community Care Branch
Phone: (07) 3006 8846
Fax: (07) 3405 3599
Email: haccadmin@communities.qld.gov.au